Technical Support

PROSINO Shredder Technical Team

PROSINO Shredder technical team is not a call center, we are people who know the machine very well and already built a strong reputation for responsive customer support. We are proud of innovative and creative ideas that are shown through our industrial shredders and granulators. PROSINO's expert service technicians are readily accessible via phone, video chat, email, or on-site visits. Rest assured, our dedicated team is committed to delivering skilled customer support at every stage, from installation and inspection to ongoing maintenance and repairs, ensuring optimal performance for your machinery.


Before Sales Service

If you have a shredding , crushing or granulating requirement, just send us your request and we will provide the efficient and cost effective solutions for your choice.


Installation Service

We provide installation service with a cost-based charge and corresponding on-site training.


Parts Replacement

When you owns a PROSINO Shredder or granulator or whole production system, part replacement especially wear parts like cutters is quite necessary after the machine runs for a certain period.

Get a Parts Quote from PROSINO Shredder:


After Sales Service

We care about our sold machines. We have the system to check with customers about the working status of the machines periodically.

If you have any technical questions, we will respond to you within one working day.


We collect information from you when you fill out an inquiry or contact form. When submitting the form on our site, you may be asked to enter your name and contact details such as: e-mail address, mailing address and/or phone number, etc. Alternatively, you can choose not to complete our forms and visit our site anonymously. Any of the information we collect from you may be used to help us to better respond to your individual needs, and/or enable us to more effectively respond to your customer service requests and support needs. The email address you provided may also be used to send you information and updates pertaining to your inquiry and/or order, in addition to receiving occasional company news, updates, related product or service information, etc.


PROSINO SHREDDER does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.


By using our site, you consent to our online privacy policy. If we decide to change our privacy policy, we will post those changes on this page. If you have any questions or concerns regarding our privacy policy, please e-mail or mail your question to us at 1206 Yinzhou Shanghui Nan Lou, 1299 Yinxian Avenue, Yinzhou District, Ningbo 315192, P.R. China.



Our web site has links to many other organizations with their permission. Upon leaving the SINOSHREDDER web site, you are subject to the privacy policy of the new site which are not under our control. PROSINO SHREDDER is not responsible for the content of any linked site or any link contained in a linked site. These links are provided to you as a service for you to better understand the different business relationships that SINOSHREDDER has established, and/or to point the reader to other possible relevant resources.