What is our warranty policy for PROSINO shredders and granulators?
PROSINO shredder or granulator is under warranty for a period of thirteen (13) months from the date of shipment. We warranties the equipment sold under this warranty to be free from defects in material and workmanship. This warranty does not apply to any defects caused by negligence, misuse, modifications, alterations, or accidents by purchaser or third parties. Warranty extends only to the original consumer.
Within the warranty period, in the event of any malfunction caused by the quality of the shredder, the Buyer shall notify SINOBALER in writing, detailing the cause of malfunction and the faulty part(s) where possible. In such case, SINOBALER will bear the cost of the replacement part(s). The part(s) shall be transported either by courier, by air, or by sea, and the Buyer shall bear the full cost of insurance, transportation and freight charges.
SINOBALER reserves the right to determine if part(s) are genuine and/or defective. The warranty does not apply to any part that has been altered or repaired by any unauthorized or untrained personnel, or which has been subjected to misuse, neglect or accident, or by any other cause beyond the control of the manufacturer.
The warranty excludes any obligation by SINOBALER for loss of product, down time, or any other incidental or consequential damage incurred at any time.
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SINOSHREDDER PRIVACY POLICY
We collect information from you when you fill out an inquiry or contact form. When submitting the form on our site, you may be asked to enter your name and contact details such as: e-mail address, mailing address and/or phone number, etc. Alternatively, you can choose not to complete our forms and visit our site anonymously. Any of the information we collect from you may be used to help us to better respond to your individual needs, and/or enable us to more effectively respond to your customer service requests and support needs. The email address you provided may also be used to send you information and updates pertaining to your inquiry and/or order, in addition to receiving occasional company news, updates, related product or service information, etc.
PROSINO SHREDDER does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
By using our site, you consent to our online privacy policy. If we decide to change our privacy policy, we will post those changes on this page. If you have any questions or concerns regarding our privacy policy, please e-mail prosino@sinobaler.com or mail your question to us at 1206 Yinzhou Shanghui Nan Lou, 1299 Yinxian Avenue, Yinzhou District, Ningbo 315192, P.R. China.
EXTERNAL LINKS & DISCLAIMER
Our web site has links to many other organizations with their permission. Upon leaving the SINOSHREDDER web site, you are subject to the privacy policy of the new site which are not under our control. PROSINO SHREDDER is not responsible for the content of any linked site or any link contained in a linked site. These links are provided to you as a service for you to better understand the different business relationships that SINOSHREDDER has established, and/or to point the reader to other possible relevant resources.